dimanche 9 juin 2013

Public Transportation in Seoul


To further analyze Seoul’s cultural adaption to foreigners, we are now going to look at the city public transportation.
The most three used ways to move in Seoul are to take the subway, the bus or a taxi, that’s why we will only focus on those transportation modes in this article.
According to “About.com Geography”, Seoul’s subway is the third busiest metro in the World (after Tokyo’s and Moscow’s). Indeed, it completes an average of 2.04 billion annual passenger rides and receives 5.6 million daily riders (Schulz Richard, K., 2011). 
Language used in the subway facilities is Korean, English, Chinese and Japanese. All vending machines operate in those four languages.
Subway maps are also available in four different languages. Find below snapshots of Seoul subway map in English and in Korean.


Within the subway train, stations are announced in Korean, English and Chinese. Fortunately, in each station, the name of the station is written in Korean signs and using Roman alphabet because pronunciation can sometimes differ from what we read.


As you can see on the picture, each station is numbered as well as exits, which makes things easier for tourists and foreigners that are having trouble with Korean pronunciation.
Pictograms are also used to indicate toilets, elevator... so it can be understood from everyone.

Below is an example of signs present in subway stations. The first sign indicate the way out with the number of the exit and the second sign indicate the way to go to transfer to line 7 in Korean, English and Chinese.


Just by taking the subway in Seoul, you can have an insight of the Korean culture: how technology is present in everyone’s life, respect of the elderly, etc.
To learn more about it, please go watch the video hosted on the Official Site of Korea Tourism Organization page: http://www.visitkorea.or.kr/ena/TR/TR_EN_5_1_4.jsp (Korea Be Inspired, 2012).

Regarding buses in Seoul, four categories exist. Each category is designated by a color code: blue, yellow, red and green, according the type of road they use, the length of their travel, their circuit and the destination. Each bus is identified by a color and a number, which are universal elements of codification understood by everyone (given the fact that people are aware of what the color code means).
Unlike the subway, taking the bus can be confusing for strangers because of the large extent of the network. Indeed, according the website Korea4expats.com, there are approximately 400 bus circuits with 8,500 city buses.
Bus stops are easily recognizable, as you can see on the picture, they are grey with a bus pictogram at the top in the color of the category of the bus that is stopping at this station.
Circuits put up on bus stops are written in Korean, only few stops are written English (maybe 3 or 4 per circuits). That is why, without any previous preparation using the Internet (http://topis.seoul.go.kr/eng/) to look for which bus to take and where to stop, foreigners can not really make it.


QR codes can be found on most of bus stop in Seoul. Those QR codes can really be useful for tourists as they give information about the bus network in Korean, English, Chinese and Japanese. Moreover a helpline is available.

Taxis can be found really easily in Seoul’s streets. Even though an increase number of taxi drivers speak English, it is still advice to write, in Korean, on a piece of paper the name of the destination you want to go to. Indeed, foreigners’ Korean pronunciation is not well understood by local taxi drivers. In the middle of 2009, “International taxi” service has been created where taxi drivers can speak English or Japanese. Moreover those kinds of taxis can be paid with international credit cards: VISA, MASTER, AMEX, JCB (Korea Be Inspired, 2012). Reservations for international taxis can be made by English or Japanese speakers by calling an exclusive call center or on this website: www.intltaxi.co.kr.

The real strong point of Seoul’s public transportation is its unique method of payment whereas you are taking the subway, the bus or even a taxi. This method of payment is in the form of an electronic card, called the “T-money card”. It can be reloaded in department stores or thanks to vending machines present in each subway stations. To use the T-money card, a simple beep on card readers is needed. Taxi, buses and subway’s security gates are all equipped with card readers which make payments really easy to make.
For buses and subways a beep going in and another going out of the transportation facility is needed. Thanks to that system, final destination does not have to be known or specify by the user, the card itself withdraw the correct amount of money that is due.
This unique method of payment for public transportation is really useful for foreigners that can still not recognize the Korean different coins. It is easy, quick and practicable!

To conclude this article on public transportation, we can see that a real effort is done to make them accessible to tourist and foreigners. As we previously saw with food facilities and touristic spots, most signs are translated into English, Japanese and Chinese.


References

Korea 4 expats.com. 2011. By bus in Seoul.
Retrieved from: http://www.korea4expats.com/article-seoul-by-bus.html 

Korea Be Inspired. 2012, April. Public Transportation.
Retrieved from: http://english.visitkorea.or.kr/enu/TR/TR_EN_5_1_1.jsp 

Schulz Richard, K. 2011, July 26th. The World's Busiest Subway Systems in Major Cities.
Retrieved from: http://geography.about.com/od/urbaneconomicgeography/a/Busiest-Subways.htm

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